77acc Privacy Policy

Introduction & Purpose

77acc ("we", "our") is a safe and reliable online casino and betting platform operating for Bangladeshi gaming users. This Privacy Policy ("Policy") explains how we collect your personal information, the purposes for which we use it, how long we retain it, and the circumstances under which we share it with third parties.

By using our platform, you accept the terms of this Policy. This Policy is an integral part of our Terms & Conditions. Protecting every user's privacy is not merely a legal obligation for us — it is our core commitment.

This Policy may be updated from time to time. If significant changes are made, we will notify you through the platform. The date of the most recent update is stated at the end of this Policy.

What Information We Collect

When you open an account, play games, or manage payments on the 77acc platform, we may collect various types of information. This information is divided into the following categories:

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Personal Identity Information

Name, date of birth, mobile number, and email address. This information is collected during the registration process and is used to verify your identity.

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Financial Transaction Information

Records of deposits and withdrawals, payment methods used (bKash, Nagad, Rocket, bank transfer), and transaction amounts. Complete payment details are never stored on our servers.

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Technical Information

IP address, browser type, device information, cookies, and session data. This information is used to improve the security and performance of the platform.

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Gaming Activity Information

Play history, bet amounts, win/loss records, and time spent active on the platform. This information helps ensure responsible gaming and protects your account.

Purpose of Using Information

77acc uses collected information only for specific, legitimate, and relevant purposes. We never use your information for excessive or unrelated purposes.

Main Areas of Use

Account management and identity verification
Secure financial transaction processing and deposit-withdrawal services
Prevention of fraud, money laundering, and cyberattacks
Providing 24/7 customer support via live chat and email
Responsible gaming monitoring and assistance with setting limits
Improving platform performance and user experience
Fulfilling legal obligations and resolving related disputes
Keeping you informed about relevant offers and updates with your consent

We do not use your information to create any unauthorized profiles, and we do not sell your personal information to third-party advertisers.

Information Sharing & Third Parties

77acc never sells or transfers your personal information to third parties for commercial purposes. However, in certain circumstances, sharing limited information may be necessary:

Approved Cases for Sharing Information

Payment processors: The minimum information required to complete transactions via bKash, Nagad, Rocket, or bank transfer is shared with the relevant payment service provider.
Technology service providers: Trusted technology partners engaged to operate the platform may access limited information within their scope of work, but they operate under confidentiality agreements.
Legal authorities: Providing information may be mandatory when required by a valid court order or investigation by a competent authority.
Fraud prevention: Limited information may be shared with specialist agencies engaged to detect and prevent fraudulent activity.

In all these cases, third parties are obligated to comply with our privacy standards and may use the information received only for the specified purpose.

Cookies & Tracking Technology

77acc uses cookies and similar technologies for the smooth operation of the platform. Cookies are small data files stored in your browser.

Cookie Categories

Essential cookies: These cookies are essential for maintaining login sessions, ensuring security, and providing basic platform functionality. They cannot be disabled.
Performance cookies: Used to remember your preferences and settings and to improve the usability of the platform.
Analytics cookies: Collect usage statistics about the platform that help improve the quality of the service. This information is completely anonymous.

You can control cookies by changing your browser settings. However, please note that disabling essential cookies may cause some features of the platform to not work properly.

Data Security Measures

77acc follows industry-standard technology and processes to protect your personal and financial information. Our security framework consists of the following layers:

SSL/TLS Encryption: All communication between your browser and our servers is protected with high-grade SSL encryption, keeping your information unreadable to third parties.
Two-factor authentication: An additional verification option is provided for account access and important activities.
Access controls: Your information can only be accessed by authorized staff on a strict need-to-know basis.
Regular security audits: Our systems undergo regular security testing so that any vulnerabilities can be identified and resolved quickly.
Data backup: All information is backed up regularly and stored in a secure location.

Despite taking the highest security measures, no system on the internet is completely risk-free. We therefore ask you to keep your account password confidential and to contact us immediately if you notice any unusual activity.

Data Retention Period

77acc retains your information only for as long as is necessary for legal or service-related reasons.

Details of the Retention Policy

Active account data: All relevant information is retained for as long as your account remains active.
After account closure: Information relating to financial transactions and identity verification is retained for a specific period in accordance with applicable legal obligations.
Gaming history: Gaming history is retained for a limited period to resolve disputes and ensure responsible gaming.
Marketing consent: If you withdraw from marketing communications, a record of that consent is maintained to prevent future contact.

After the retention period ends, information is deleted or anonymized in a secure and irrecoverable manner.

Your Rights & Controls

You have a number of rights over your personal information. 77acc respects these rights and helps you exercise them:

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Right to Access Information

You have the right to know what information we hold about you and to receive a copy of that information.

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Right to Correction

If any information about you is incorrect or incomplete, you have the right to request that it be corrected or updated.

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Right to Deletion

In certain circumstances you may request that your personal information be deleted, though some information may need to be retained due to legal obligations.

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Right to Object to Processing

You have the right to object to certain types of processing, such as marketing messages or data analysis.

To exercise these rights, contact us at [email protected]. We will respond to your request within a reasonable time.

Minors & Age Verification

77acc is for users aged 21 and over only ("for users aged 21 and over only"). We are especially careful to protect the privacy of minors.

Age is verified at the time of registration and users under 21 will not be able to open an account.
If we discover that information about a minor has been collected, that account will be closed immediately and the information deleted.
If a parent or guardian believes their minor child is using our platform, please contact us immediately.

To learn more about responsible gaming, please visit our Responsible Gaming page.

Policy Changes & Updates

77acc reviews this Privacy Policy from time to time and updates it when necessary. Reasons for changes may include:

Legal or regulatory changes
Addition of new features or services to the platform
Improvements in security technology
Improvements based on user feedback and suggestions

For significant changes, we will notify you via your registered email or through the platform. Continued use of the platform after changes will be taken to mean that you have accepted the updated Policy.

This Policy was last updated: January 2026